jilitk Privacy Policy — Your Data Is Our Responsibility
We treat your personal information with the utmost importance. This policy explains how jilitk collects, uses, and protects your data.
Data Storage
1. Introduction and Scope
Purpose of the Policy
jilitk is a trusted online casino and betting platform in Bangladesh. We believe that our users' privacy is a fundamental right. Through this Privacy Policy, we aim to transparently explain what types of information we collect, why we collect it, and how that information is used. Ensuring the security of your personal data is one of our highest priorities.
This Policy applies to the jilitk.lat website, its mobile version, and any digital services we provide. Whether you create an account on our platform, play games, place bets, make a deposit, or withdraw funds — this Policy is in effect in every case.
2. What Information We Collect
2.1 Registration and Identity Information
When you create an account on jilitk, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — for those aged 21 or above only)
- Email address
- Mobile number (for verification via bKash, Nagad, Rocket, or Upay)
- Chosen username and password (passwords are always stored in encrypted form)
2.2 Financial Transaction Information
When you use our payment services (bKash, Nagad, Rocket, Upay, and bank transfer), we collect:
- Mobile banking number or bank account details (for transaction verification only)
- Deposit and withdrawal amounts and dates
- Transaction reference numbers
- Type of payment method
Important The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500. Financial information is never sold to third parties.
2.3 Technical and Usage Information
To improve your experience on the platform, we automatically collect the following information:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Website access times and session details
- Pages visited and click patterns
- Cookie and local storage data
2.4 Communication and Support Information
When you use our 24/7 live chat support or contact us via email, the details of that conversation are saved. This helps us improve our service quality and provide you with better support in the future.
3. How We Use Your Information
3.1 Service Operation and Improvement
Collected information is primarily used for the following purposes:
- Creating, verifying, and managing accounts
- Providing our gaming and betting services
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers (such as the 120% welcome bonus)
- Managing the VIP Bronze, Silver, Gold, and Platinum cashback programs
- Improving platform performance and user experience
3.2 Security and Fraud Prevention
We use information to protect users and ensure the security of the platform:
- Preventing unauthorized access and cyberattacks
- Detecting and investigating fraudulent activity
- Complying with anti-money laundering (AML) regulations
- Taking action against the creation of multiple accounts
- Enforcing responsible gaming limits
3.3 Communications and Notifications
Using your information, we may send the following communications:
- Important account-related notifications
- Transaction confirmation messages
- Notifications about changes to services
- Promotional offers and bonus information, subject to your consent
You may withdraw consent from promotional emails at any time.
4. Data Storage and Security
4.1 Encryption and Technical Security
jilitk uses industry-standard security technology to protect your information. Our platform has SSL (Secure Sockets Layer) encryption active, which keeps all data exchanged between your browser and our servers secure. Passwords are stored using industry-standard hashing algorithms. Financial information is kept in a separate encrypted database.
4.2 Data Retention Period
We retain information according to the following criteria:
- Active account data: for as long as the account remains active
- Closed account data: from the date of closure, for the period required by legal obligations
- Financial transaction records: for as long as required to meet legal obligations
- Log files and technical data: for a maximum of 90 days
4.3 Sharing Information with Third Parties
jilitk never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
- Payment processing: with the relevant provider to confirm bKash, Nagad, Rocket, Upay, or bank transactions
- Legal obligations: in compliance with a valid order from a competent court or regulatory authority
- Technology partners: solely for the purpose of operating the service, and they are also bound by a privacy agreement equivalent to this Policy
In the above cases, only the minimum necessary information is shared.
Your Data Rights — Section 5
Every registered user of jilitk enjoys the following rights regarding their personal data. Contact our support team to exercise these rights.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If your information is incorrect or incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances, you can request that your information be deleted, subject to legal obligations.
Right to Object to Processing
The right to object to the use of your information for marketing purposes and to withdraw from promotional communications.
Right to Data Portability
The right to receive your information in a standard, machine-readable format.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be temporarily restricted.
6. Cookie Policy
6.1 What Cookies Are and Why We Use Them
Cookies are small text files that our website stores on your device. jilitk uses the following types of cookies:
- Essential cookies: Essential for login state, session management, and security — these cannot be turned off
- Functionality cookies: For remembering language preferences, display settings, and personalization
- Analytics cookies: To analyze platform usage and improve our service
6.2 Cookie Controls
You can control cookies by changing your browser settings. Please note that disabling essential cookies will prevent many features of our platform from working properly and you may have difficulty logging in.
Cookie control options are available in most modern browsers through the Tools or Settings menu.
7. Minor Protection and Age Verification
Age Policy
jilitk strictly follows a 21+ age policy. Our services are for individuals aged 21 or above only. We verify age at registration, and if any account holder is found to be a minor, that account will be closed immediately and the associated information will be deleted.
We do not intentionally collect or store information from minors under any circumstances. If you believe a minor is using our platform, please notify us immediately through our 24/7 live chat support.
8. Policy Changes and Updates
Notification of Changes
jilitk may update this Privacy Policy from time to time. If there is a significant change, we will publish a notice on the website and update the "Last Updated" date at the top of the Policy. Continued use of our platform after a policy change will be considered as your acceptance of the updated policy.
We therefore recommend reviewing this page regularly. If you have any questions about this Privacy Policy, please contact us.
9. Contact Us
Privacy-Related Contact
To exercise your data rights or if you have any questions about this Privacy Policy, please contact us.
Available 24/7 in Bengali
[email protected]
Live Chat: Instant · Email: Within 24 hours
Related Policies
Use the links below to read other important policies from jilitk: